we use our own cleaning products and equipments. we will send up to 3 cleaners for a clean depending on job size. Cleaner will send you a text the day before your booking scheduled to confirm time.
All cleaners are 4AMCLEANERS’s employees. We do not use third party cleaners/ subcontractors/ contractors. You will have same cleaners for each visit unless he/she is on leave (annual leave, sick leave, parental leave).
We are open from Monday to Saturday except Christmas day and New Year day. We often say no to others to pre-book you for a clean. Please plan ahead if you want to cancel/change your cleaning schedule.
Cancellation made anytime after 3pm the day before your booking scheduled will incur a cancellation fee of a full clean cost. Cancellation made before 3pm will be free of charge. Please either email us or text your cleaner to cancel/change/skip the clean.
No deposit required for any clean. we trust you. You pay after the service delivered and you are happy with it. A tax invoice will be issued and payment will be made either in cash or bank transfer.
We prebook for a clean (weekly and fortnightly only). Service will be suspended without notice if rescheduling or cancellation made regularly.
For all other frequencies please contact us to make a booking.
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